Integrated Reviews turns Google review data into structured intelligence that marketing, operations, and leadership teams can act on.
Multi-location businesses generate thousands of Google reviews every year. Each one contains real customer feedback — what people love, what frustrates them, what they wish would change. But for most businesses, that data sits in Google and never gets used.
Marketing teams run campaigns without knowing what customers at specific locations actually care about. Operations teams don't see patterns until they become crises. Regional managers spend hours manually checking review feeds across dozens of locations.
The existing tools in this space focus on generating more reviews. We focus on understanding the ones you already have.
Integrated Reviews connects to your Google Business Profile, syncs every review automatically, and runs AI enrichment on each one — extracting sentiment, customer needs, themes, and actionable signals. The result is a structured dataset that tells you what's happening across every location, without anyone reading a single review manually.
On top of that dataset, we built the tools multi-location teams actually need: league tables that rank your locations by performance, anomaly detection that alerts the right manager before problems escalate, AI-drafted replies that address specific feedback, role-based access that keeps data scoped to the right people, and an embeddable widget that shows your best reviews on your website with proper SEO schema markup.
Integrated Reviews is built for businesses managing Google reviews across multiple locations — dealer groups, franchise networks, service chains, hospitality groups. If you have more than one location and want to understand what your customers are saying at each of them, this platform is built for you.
Single-location businesses can use the platform free, with full access to every feature.
Most review tools focus on getting more reviews. We focus on making the reviews you already have more useful.
A thousand unread reviews are worth less than ten that have been properly analysed and acted on.
Every feature is built for teams managing many locations — not single businesses bolted together.
Clean, minimal interfaces backed by dense, well-structured logic. No feature bloat, no unnecessary complexity in the UI.
Integrated Reviews is designed and built in Malaysia. We're a small, focused team building a product that does one thing well: turning review data into decisions.
If you'd like to get in touch, reach out here or join the waitlist for early access.