Features Pricing Blog Login Join the waitlist

The complete toolkit for review intelligence at scale

AI enrichment, automated workflows, location rankings, response management, and analytics — every feature included on every plan. Scale by locations, not functionality.

Hourly sync
AI enrichment
Reply drafts
Anomaly alerts
Role-based access
Review widget
Smart alerts
QR codes
League tables
AI enrichment

Every review analyzed. Every signal extracted. Automatically.

Each review runs through AI the moment it syncs. Not just positive or negative — the platform pulls apart what the customer actually said, why they said it, and what your team should do about it.

Sentiment classification beyond star ratings — a 4-star review mentioning "long wait" flags differently than one saying "great service"
Theme extraction — service quality, pricing perception, staff behaviour, facility condition, wait times
Customer needs identification — what people wanted, expected, or wished you'd offered
Operational signals routed to the right department — marketing gets demand insights, operations gets service flags
JT ★★★★★ positive service quality staff praise repeat customer AI wait times communication pricing cleanliness staff named 87% positive 23 themes 14 action items
60s
Average enrichment time per review
23+
Themes tracked per location
100%
Automated — no manual tagging
24/7
Running on every review, every hour
Dashboard & analytics

Every location on one screen. Every metric that matters.

The dashboard isn't a list of reviews — it's a decision-making tool. See rating trends, review volume, sentiment shifts, and reply rates across your entire network, then drill into any location for the full story.

Multi-location filtering — view by region, brand, or custom group
Trend charts with rating trajectory and review volume over time
Metric cards — average rating, total reviews, reply rate, sentiment breakdown at a glance
4.6 ★★★★★ +0.2 2,847 +127 94% +6% 82% positive Jan Apr Jul Oct JT ★★★★★ positive SK ★★★★ mixed MR ★★★ negative
League tables

Rank every location. See who's leading and who needs help.

Sort your entire network by any metric — average rating, review volume, sentiment score, reply rate, response time. Leadership gets one screen that answers "where should we focus next?" without opening a spreadsheet.

Change indicators show which locations are improving and which are slipping
Click any location to drill into its full review history, enrichment data, and trends
Share rankings with regional managers so performance is visible, not buried in reports
# Location Rating Reviews Trend 1 4.8★★★★★ 312 +0.3 2 4.7★★★★★ 287 +0.1 3 4.5★★★★ 198 — 4 4.3★★★★ 156 -0.2 5 4.1★★★★ 89 -0.4 6 3.9★★★ 67 -0.5 Showing 6 of 54 locations View all →
AI reply drafts

Respond in seconds, not hours. Every reply addresses the actual feedback.

AI generates contextual reply drafts that reference the specific issues each customer raised — not generic "thank you for your review" templates. Staff review, edit if needed, and approve. The human stays in the loop while response time drops from hours to seconds.

Drafts reference specific themes from the AI enrichment — service speed, pricing, staff, facility
One-click approve or edit before publishing — no review goes out without human sign-off
Reply rate tracking per location so you know who's falling behind
MR ★★★ mixed wait times AI Draft reply Approve Edit 94% reply rate 12m avg response
Automations & alerts

Set rules once. The platform handles routing, drafting, and escalation.

A 1-star review at your busiest location shouldn't sit unseen for a week. Build trigger-condition-action rules that route reviews to the right people, auto-draft replies, and send email alerts the moment something needs attention.

Trigger on rating threshold, sentiment, keyword, or specific location
Anomaly detection flags unusual review patterns before they escalate
Email notifications reach the right manager within minutes, not days
1 2 3 Trigger Condition Action When rating is less than 3 stars AND sentiment is negative → Email alert to location manager → Auto-draft reply with AI ! Flag for follow-up in dashboard Anomaly detected — Central Auckland dropped 0.6 stars in 7 days
Review widget & generation

Put your best reviews on your website. Get more with direct links and QR codes.

Embed a customisable review widget on your website that pulls your highest-rated reviews automatically. Schema markup puts star ratings directly into Google search results. QR codes and direct review links make it easy for happy customers to leave feedback on the spot.

SEO-optimised JSON-LD schema markup for star ratings in search results
QR codes for every location — print on receipts, counters, service bays, anywhere
Direct review links that drop customers straight into Google's review form
4.6 ★★★★★ Based on 2,847 reviews JT ★★★★★ SK ★★★★★ AL ★★★★ View all reviews on Google Scan to review Search result preview ★★★★★ 4.6 (2,847) JSON-LD Schema

Built for teams managing dozens of locations

Every capability below is included on every plan. Pricing scales on location count, not features locked behind tiers.

Hourly Google sync

Reviews from every connected Google Business Profile pulled automatically every hour. No manual imports, no CSV uploads.

Role-based access

Admins see the network. Managers see their locations. Staff see what they need. Enforced at the database query level.

Email notifications

Configurable alerts by rating, sentiment, keyword, or location. The right person gets the right email at the right time.

Audit logging

Every reply, approval, and settings change logged with who did it and when. Full accountability across the team.

Multi-location filtering

Filter by region, brand, location group, or individual site. Slice the data any way your organisation is structured.

Anomaly detection

Automatic pattern analysis flags sudden rating drops, unusual review volume, or sentiment shifts before they escalate.

Up and running in under an hour

No data migration. No CSV imports. No IT department required.

01

Connect Google

Authorise your Google Business Profile in two clicks. Every location syncs automatically.

02

AI enriches every review

Sentiment, themes, customer needs, and operational signals are extracted automatically within minutes.

03

Act on insights

Approve AI reply drafts, set automation rules, and share league table rankings with your team.

Simple pricing that scales with you

Every feature included on every plan. No feature gating, no per-user charges. Plans scale by how many locations you manage.

Starter
$199/mo
Up to 10 locations
Unlimited users
Most popular
Growth
$399/mo
Up to 25 locations
Unlimited users
Professional
$699/mo
Up to 75 locations
Unlimited users
See all plans and pricing
Free plan available for single locations. 15% discount on annual billing.

See what your reviews actually say

Free for single locations. Paid plans start at $199/mo for up to 10 locations. No credit card required to start.

Join the waitlist
Now accepting early access applications
Compare plans